账户删除协议

This Account Deletion Agreement was last updated on December 31st 2025.

1.协议目的

1. This agreement aims to clarify the terms and conditions regarding account deletion for merchants when registering and using the WooshPay platform, to protect the rights and interests of merchants.

2.适用删除情况

1. 用户发起删除 Merchants can request to delete their accounts at any time by sending an email to partner@wooshpay.com, including a detailed explanation of the reason for deletion.
2. 违反平台政策 If a merchant violates WooshPay’s terms of service, the platform reserves the right to temporarily freeze the merchant’s account without prior notice, pending the merchant’s rectification before deciding whether to restore it.
3. 安全风险 If WooshPay detects any security risks associated with the merchant’s account (e.g., theft, unusual logins), it may temporarily freeze or delete the account.

3.删除流程

1. Upon submitting the account deletion request, WooshPay will process the request within 7 working days and confirm the deletion via the registered email.
2. Once deleted, the merchant will not be able to recover the account or any related data, and they should ensure that all necessary information is backed up.

4.数据处理 After account deletion, WooshPay will handle merchant data according to relevant laws and regulations, which includes:

• 账户信息将被永久删除，无法恢复。
• 必要的交易记录将根据法律要求保留。

5.责任免责声明 WooshPay shall not be liable for any losses resulting from the deletion of the merchant’s account; merchants should consider this carefully before proceeding with deletion.

6.协议变更 The terms of this agreement may be updated at any time, and WooshPay will notify merchants of updates via email or platform announcements.